MSI Reproductive Choices - West London National Treatment Centre

87 Mattock Lane, Ealing, London, W5 5BJ 3,195 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 103 of 316
 
13th October 2020


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
13th October 2020


nurses introduced themselves at ealing, not at central - I am disappointed with the service at central london clinic, I had to argue with them about my treatment - staff at ealing are helpful and professional, [name removed] is so understanding.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
13th October 2020


[name removed] was my on the day nurse and made me feel incredibly comfortable - she really made my experience positive when she knew I was nervous

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th October 2020


at arrival nurse [name removed] was so supportive and amazing, spoke to the surgeon and help me to get no anaesthetic. she was amazing, surgery was quick everyone was wonderful and supportive. recovery was great too [name removed] was so kind and helpful and very easy to understand. thank you everyone making a hard situation a lot more comfortable to deal with! :)

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th October 2020


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th October 2020


-

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th October 2020


the staff were very friendly and accommodating. there was a clear explanation on the procedure. you were all caring, thank you a lot, much appreciated x

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
Written by a patient
13th October 2020


I feel like the first time I was seen in this clinic it felt rushed and I wasn't given full information. The second process was better and people more friendly and considerate. I would advise that doors should be kept closed during consultations as I could hear other people. whilst I was taken to the surgery room it would have been good to have the procedure explained to me more and that the surgery went okay rather than me having to ask.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
13th October 2020


Am so happy all are so kind and taking care of me excellent

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th October 2020


Staff introduced themselves and answered any questions that i had. When came in for consultation the procedure however was not explained clearly but was reassured on day of procedure

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
 
Page 103 of 316

Profile

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Resources

Short link to review MSI Reproductive Choices - West London National Treatment Centre: http://iwgc.net/eb4jd